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Privacy Policy
 

John Woolley Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

This applies to the use and processing of personal information collected and used by John Woolley Limited. Personal information is information, or any combination of separate pieces of information, that could be used to identify you.

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Security

john Woolley Limited is committed to protecting the privacy of our clients, employees, landlords, tenants and occupiers of managed properties. We process personal information in accordance with applicable UK data protection legislation, including the Data Protection Act 2018 and UK GDPR.

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What information we collect and why we collect it

We collect and process personal information for the following lawful purposes:

  • Statutory requirements

  • Contractual obligations

  • Legitimate Interests

This data may include, but not limited to, proof of identification, address and contact details, date of birth, bank payment information, Rural Payments Information, VAT Registration, information relating to landlords, tenants, occupiers, contractors, rental properties and payment transactions where relevant to the services we provide.

The data will mostly be received directly from the data subject. We may also obtain information from external sources, including publicly available sources, such as the Land Registry, professional practices, social media platforms and credit reference agents.

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How we use it

We use your personal information in accordance with all relevant data protection legislation including the Data Protection Act 2018.
John Woolley Limited will only process your information in pursuance of our statutory obligations, contractual obligations or legitimate interests. Should we wish to process data for any other purpose we shall seek prior consent from you and will not process the data without such approval being obtained.

We store personal information on secure servers with access limited to authorised personnel, or on paper files which are kept in our secure offices. We will not release personal details to third parties unless this is necessary in order to fulfil our contracted duties or pursuant to legitimate interest. We may also transfer Information as required to obtain legal advice, comply with legal requirements, protect rights and property, and the safety of its employees, clients, suppliers and others.

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Website use and Cookies

When you visit our website, we may collect certain technical information including your IP address, browser type and information about how you use the website. This information helps us to maintain, improve and secure our website.

Our website uses cookies to improve user experience and understand how visitors use the site. For more information about the cookies we use, please see our Cookie Policy.

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Who We Share Information With

We will not share your data with anyone for marketing purposes. However, there are occasions when it is necessary to share personal data in the performance of our legitimate interests, including the following:

  • Credit reference agencies

  • Professional advisors

  • Solicitors and other legal practitioners

  • Contractors and service providers engaged in connection with our business activities

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Data Retention
We will retain personal information only for as long as necessary to fulfil the purposes outlined in this privacy Policy and to meet our legal, regulatory and business obligations.  Where required by law we may retain information for longer periods.
 

Your Rights

Under UK Data Protection Law you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request the deletion of your personal information where appropriate.

  • Object to the processing of your personal information in certain circumstances.

  • Request that we restrict how we use your personal information.

  • Request a copy of your personal information in a portable format where applicable.

  • Withdraw your consent where we rely on consent to process your information.
     

 If you would like to exercise any of these rights, please contact us using the details provided in this Privacy Policy.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO

 

Access to Your Personal Data

You have the right to request details of the personal information we hold about you. Requests should be sent to:

Data Controller
John Woolley Limited
Office 4
Salisbury Agricultural Centre
Netherhampton Road
Salisbury
SP2 8RH

Email: john@johnwoolleyltd.co.uk

 

Further Information

If you remain concerned about information disclosure or have any questions about this Privacy Statement, this website or your dealings with John Woolley Ltd you can contact us via e-mail on this site or by writing us at the following address:

John Woolley Limited
Office 4
Salisbury Agricultural Centre
Netherhampton Road
Salisbury
SP2 8RH

email: john@johnwoolleyltd.co.uk
 

(Updated August 2026)

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